Frequently asked questions

Our standard turnaround for custom apparel and promotional products is typically 7–10 business days. However, if you have a tight deadline for a Sydney-based event, please contact us about our express printing options for items like pull-up banners and essential stationery.

Absolutely. While we are based in Concord (Inner West Sydney), we provide fast shipping to the Hunter Valley and across all of Australia.

At Foxhound Print, we work with both small local teams and large corporate orders. While some items have minimums, we offer flexible options for custom apparel and branded merchandise. Contact us for a specific quote!

Yes! We provide professional custom embroidery services for corporate uniforms, headwear, and workwear. Based in Sydney’s Inner West, we help local businesses create a premium, durable brand image with high-quality stitching on polos, jackets, and embroidered caps.

Absolutely. While our production hub is in Concord, we have a strong client base in the Hunter Valley, Newcastle, and the Central Coast. We offer reliable shipping on all branded merchandise, ensuring your promotional products and apparel arrive on time, whether you're in Pokolbin, Maitland, or beyond.

To help your brand stand out in a competitive market, we offer premium finishes including soft-touch lamination, raised spot UV, and embossed textures. These tactile options are highly effective for luxury business cards and high-end capability statements.

Yes. We aren't just printers; we are design experts. We offer professional graphic design services in Sydney, focusing on typographic hierarchy and brand consistency to ensure your logo looks sharp on everything from a small enamel pin to a large vinyl decal.

Yes. With the rise of hybrid work in 2026, our promotional products range includes branded tech accessories like 3-in-1 charging cables, laptop sleeves, and wireless power banks—all of which can be customised with your company logo.

Quality is our priority, which is why we primarily use premium blanks like AS Colour for our screen printing and DTG services. These garments are the industry standard in Australia for comfort and print durability, making them perfect for event tees, staff hoodies, and retail-quality merchandise.

We are committed to helping Sydney businesses reduce their environmental impact. We offer a range of sustainable promotional products, including organic cotton apparel and recycled stationery. Just ask us about our eco-friendly printing options when requesting your quote.

Choosing Foxhound Print means you get local expertise and accountability. We provide a "human" check on every file to prevent costly errors, offer physical paper stock samples at our Concord hub, and contribute back to the Sydney business community, something faceless online platforms simply can't match.

Because our products—including custom apparel, embroidered caps, and branded merchandise—are made specifically to your approved specifications, we cannot accept returns for change of mind or errors in customer-approved proofs. However, your satisfaction is our priority. If there is a manufacturing defect or a major fault that falls under Australian Consumer Law, we will provide a repair, replacement, or refund. We recommend double-checking all artwork and sizing guides before final approval to ensure your order is perfect.