top of page

Privacy Policy

At Foxhound Print, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles.

 

1. Information We Collect

We collect information that is necessary for us to provide our printing and merchandise services. This includes:

  • Contact Details: Your name, email address, phone number, and shipping/billing address.

  • Business Information: Your business name and ABN (where applicable).

  • Payment Information: Processed securely through our third-party payment providers (we do not store full credit card details on our servers).

  • Project Files: Artwork, logos, and designs you upload for production.

  • Usage Data: Information about how you use our website, collected via cookies and similar technologies.

 

2. How We Use Your Information

We use your data to:

  • Process, print, and deliver your orders.

  • Communicate with you regarding quotes, order status, and customer service inquiries.

  • Send you marketing communications and updates (only if you have opted in).

  • Improve our website experience and product offerings.

 

3. Disclosure of Your Information

We do not sell your personal information. We only share your data with trusted third parties to fulfill our services, such as:

  • Delivery Partners: Couriers and postal services (e.g., Australia Post, StarTrack) to ship your goods.

  • Payment Processors: Secure gateways to handle transactions.

  • Service Providers: IT and software providers (like Zoho or Wix) that help us manage our business operations.

  • Legal Requirements: If required by law or to protect our legal rights.

 

4. International Data Transfers

Some of our service providers may be located outside of Australia (e.g., cloud storage or specialized merchandise manufacturing). By using our services, you consent to the transfer of information to these overseas entities. We take reasonable steps to ensure these providers adhere to high standards of data protection.

 

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes using SSL encryption for our website and secure password-protected business systems.

 

6. Your Rights & Access

You have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct any inaccurate or out-of-date information.

  • Opt-out of marketing emails at any time by clicking the "unsubscribe" link.

 

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

 

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us via our contact form.

​

Last Updated: May 2026

bottom of page